The Mill · Process builder for HR operations

It asks the questions a newcomer would ask. Before a newcomer has to.

The Mill is an online interview about one HR process. You answer its questions; it writes the procedure (SOP) for you as a Word file, with every gap found and named.

Map your first process · €49 See a sample page →

One process, one price. About one to two hours of your time.

What it is

A process builder for HR operations.

You describe one process, such as onboarding, a leaver or a pay change. The Mill turns it into steps, asks about each one until a newcomer could carry it out, and writes the finished procedure.

  • Interview in your languageQuestions and answers in any of 29 languages.
  • Every step, the same questionsWho does it, what starts it, how, in which system, the deadline, who covers, the exception.
  • Gaps found and namedWhat cannot be settled is marked “Not defined”, with a recommendation.
  • A Word file, two languagesThe procedure in up to two languages, plus a file of recommendations.
  • Your brand lookYour colour and font, no foreign logo.
  • Yours to keepSeven days to correct it; the files stay in Your files.

Most procedures are written from memory. And memory skips what you do by habit.

The check you never write down. The colleague who steps in when you are away. The email that goes out before day one. That is what a newcomer trips over, and it is what The Mill asks about.

Not a template. An interview.

You talk the process through. The Mill does the structuring, the asking again and the writing.

Describe it

A few lines, in your words.

Check the steps

It turns them into steps and stages.

Answer the questions

Five at a time, on every step.

Confirm who and what

Who covers, what each step uses.

Get the document

A Word file in your brand look.

Everything a good procedure needs. Nothing it does not.

Your language

Answer in the language you think in.

People explain their work best in their own language. The Mill asks in it and understands it. 29 languages, from Polish to Portuguese.

EnglishDeutschPolskiMagyarFrançaisEspañolČeštinaRomânăItaliano+20
Bilingual procedure

One process. Two languages.

Take the procedure in up to two languages: English for the group, the local language for the team on the ground. Each one a Word file of its own.

ENContract is checked by a second person
DEDer Vertrag wird von einer zweiten Person geprüft
Gaps, found and named

It reads every answer with a critical eye.

A check without criteria. A step that only works when one person is in. Something a later step creates, changed too early. The Mill asks until it is clear, and what cannot be settled is marked, never invented.

  • Not definedWho steps in when the HR administrator is away
  • Not definedWhat exactly is compared when the contract is checked
  • RecommendationPayroll learns about the hire by a reminder no one owns
A head start on your next audit

Know your gaps before an auditor does.

Every step has an owner, a trigger, a deadline and a cover. The open points and recommendations come in a file of their own: a clear list to close before anyone else asks.

Your time

An afternoon, not a project.

1–2 hours

For ten to fifteen steps. Saved after every answer.

You are the specialist

You know the process. The Mill never guesses.

Your answers are the input; the Mill only structures, asks and writes. No company name, no internal links, no personal data needed. None is stored.

Your look

Your brand colour. Your font.

No "made with" line, no foreign logo. The finished file looks like it came from your HR team, because it did.

Yours to keep

A Word file you own.

Edit it, share it, put it in your intranet. The files stay in Your files for good, and you can correct and rebuild the procedure for seven days after it is done.

What you take home.

A page from a sample procedure. Every step reads the same way, so a newcomer always knows where to look.

New employee onboarding · Stage: two weeks before day one

Step 9. Contract is checked by a second person

Who does itReviewer of documents (HR team lead)
When awayHR business partner
Starts whenThe HR administrator marks the draft contract "ready for check" in the HR system
DeadlineWithin one working day
Done whenThe task shows "checked" and the contract goes out for signature
  1. Open the draft contract and the approved offer side by side.
  2. Compare the start date, salary, working hours, job title and probation period.
  3. If anything differs, send it back to the HR administrator the same day, naming the field.
  4. If all match, mark the task "checked". Save the contract in <<where contracts are kept>>.

Exception. If the salary differs from the offer: Not defined who decides whether the contract or the offer is corrected.

A fictional sample. Marked places are filled in by you; "Not defined" points also come in the recommendations file.

Why not a template, a screen recorder or a chatbot?

Screen recorderTemplate or checklist toolGeneral chatbotThe Mill
Where the content comes fromYour clicksYou type it allIts guessAn interview with you
Decisions, checks, cover, exceptionsNot seenIf you remember themMade upAsked about, step by step
GapsHiddenHiddenFilled with guessesNamed, with recommendations
Work outside softwareNoYesYesYes
Two languagesRarelyRarelyOn requestBuilt in
PriceMonthly, per userMonthly, per teamMonthly€49 once, per process

One process. One price.

€49
per process, paid once
Members of People Commons: €39
  • The interview, every step, in your language
  • The procedure as a Word file, in up to two languages
  • The open points and recommendations, in a file of their own
  • Your brand colour and font
  • Seven days to correct it and build it again
  • Your files kept in Your files for good
Buy and start →

Start within 90 days of buying. You get access at once, so the withdrawal right ends when you start. Price includes VAT. Terms

For teams and companies

Many processes, several countries?

Give your HR team access for a set of processes, in the languages you work in, with one invoice. Tell us what you need and we send you an offer.

  • Access for several people
  • A set number of processes, at a lower price each
  • The languages and countries you need
  • One invoice, a purchase order if you need one

Two minutes. We answer within two working days.

Team offer

Tell us what you need

Step 1 of 2 · Your needs

Questions

Which processes can I describe?

Any HR process with a clear start and end: onboarding, leavers, a change of contract, a pay change, parental leave. Onboarding has a built-in reference, so the Mill also asks about steps that are often missing.

Do I need to share company data?

No. Use roles, not names. The Mill does not need your company name, internal links, email addresses or phone numbers, and it does not store them. Where the document needs one, it leaves a marked place for you to fill in.

What if I do not know an answer?

Say so, or press "I will ask someone". The Mill asks again in other words. What cannot be settled is written into the document as "Not defined", with a recommendation, never guessed.

Can I stop and come back?

Yes. Everything is saved after every answer. Open the process again and you are back where you left.

Is the document audit ready?

It gives every step an owner, a trigger, a deadline and a cover, and it lists the open points honestly. That is a strong start for an audit. Whether it meets a given standard is for your auditor to say.

One country or several?

One procedure covers one country, because local rules differ. If the process runs the same everywhere, choose a general process and the country-specific steps are marked.

Write it down once. Properly.

Map your first process · €49